Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier,

have or has taken possession of the goods. In order to exercise your right of withdrawal, you must contact us

awanstar GmbH

Kardinal-Galen-Str 103

47058 Duisburg, Germany

Telephone number: 0178 78 23 163

E-Mail: info@awanstar.de) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision,

to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website (http://www.awanstar.de/Widerrufsrecht). If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer's personal needs. for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded.

Withdrawal form (If you want to withdraw from the contract, you can use this withdrawal form. However, you can also withdraw it informally. If you want to use the form, please print it out, fill it out and send it to us by post or fax or by e-mail.)


awanstar GmbH

Kardinal-Galen-Str 103

47058 Duisburg, Germany

Email: info@awanstar.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)


Ordered on (*) / received on (*) _________________________________________________________

Name of the consumer (s) _______________________________________________________

Address of the consumer (s) _______________________________________________________

Signature of the consumer (s) (only when notified on paper) _____________________________

Date ____________________________________________________________________________

(*) Delete where inapplicable.